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If you have any questions, please call our office at 877-626-7453.
Our office hours are Monday through Friday, 8:00 a.m. – 5:00 p.m.
Frequently Asked Questions:

What are eStatements? eStatements are an electronic version of your mailed statement. The electronic statement is identical to the paper statement and can be viewed, printed or saved right from your computer.

Will I still receive a paper statement? No. By signing up for eStatements, you will no longer receive a paper statement. If you need to receive a paper statement, you can opt out of eStatements by selecting the paper statement option under the profile tab.

When will I receive my eStatement? Paper statements can take days using mail delivery. With eStatements you can bypass this and receive your statements much earlier.

How will I know when my eStatement is ready for viewing? You will receive an email notification letting you know that your statement is ready for viewing. You can access your statement from any computer by logging into your MySecureBill account.

Can I have my eStatement notification sent to two different locations? Your eStatement notification can only be sent to one location, but you can access your account from any computer.

How long will my statement remain online? You can view current and past statements for 12 months under “Statement History.”

How do I view my statements after the 12 month period? All statements can be saved on your personal computer. Simply open up the statement and select file>save.

How do I view my monthly statements? Once you have logged into your account, simply select the statement icon and you will be able to view your statement.

Is there a charge for eStatements? No, eStatements are completely FREE!

How do I enroll for eStatements? Click here to enroll now!

Can I print my eStatement? Any statements can be printed just as any document on your computer.

What if I change my email address? Log in to your personal account and select profile. If at any time you need to change your email address, name or password, this can be done on the My Profile tab.

Who should I contact if I don’t receive my email notification? If any questions arise, please reference the Customer Service tab for support information.

How do I opt out of eStatements? Log into your personal account and update your profile by selecting paper statements only.

What is Adobe Reader and why do I need it? Adobe Acrobat® Reader ™ is free software used for viewing and printing of electronic forms. You will need this software installed in order for your computer to download, display or print your statement.

How can I get Adobe Reader? If you need to download and install the Adobe Acrobat (free of cost for Windows, Macintosh and UNIX), click on the following link: Adobe Reader Download